Terms of service
Welcome to Arak Candle
By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase.
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1. General Terms
By using this website, you agree to these Terms and Conditions and all applicable laws and regulations.
If you do not agree with any part of these terms, please do not use our website.
Arak Candle reserves the right to update, modify, or replace these terms at any time without prior notice. Changes will take effect immediately once posted on this page.
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2. Products
All our products are handcrafted and may vary slightly in color, texture, or design.
We strive to display product images and descriptions as accurately as possible, but variations may occur due to lighting, screen settings, or the handmade nature of the product.
All items are subject to availability, and Arak Candle reserves the right to discontinue or limit quantities of any product at any time.
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3. Orders
By placing an order, you agree that all details you provide are true and accurate, and that you are the authorized user of the payment method used.
Once an order has been placed and confirmed, it cannot be cancelled, modified, or refunded under any circumstances.
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4. Payments
All payments must be made in full at the time of purchase.
We accept various secure payment methods, including credit/debit cards and other online payment options as available at checkout.
All prices are listed in Indian Rupees (INR) and include applicable taxes, unless otherwise stated.
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5. Shipping & Delivery
Orders are processed and shipped as per the shipping method chosen at checkout.
Delivery times may vary depending on your location and order volume.
You are responsible for providing an accurate and complete delivery address. Arak Candle will not be responsible for delays or losses due to incorrect addresses or courier delays.
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6. No Return, No Refund Policy
All sales made through ArakCandle.com are final.
We follow a strict no return, no refund policy, including for personalized, handmade, or standard products.
Refunds or replacements will only be considered in cases where the product arrives damaged or defective. In such cases, you must contact us within 48 hours of delivery with unboxing proof (photo or video).
Requests received after this time frame will not be eligible for review.
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7. Privacy Policy
We value your privacy and handle your personal information in accordance with our Privacy Policy.
By using this website, you consent to the collection and use of your data as described therein.
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8. Intellectual Property
All images, designs, text, and content on ArakCandle.com are the exclusive property of Arak Candle.
You may not copy, reproduce, or use any content without prior written permission.
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9. Limitation of Liability
Arak Candle shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
Our total liability, if any, shall not exceed the amount paid for the product in question.
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10. Governing Law
These Terms and Conditions are governed by the laws of India.
Any disputes arising out of or related to these terms shall be subject to the jurisdiction of the courts located in [Your City, India].
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11. Contact Us
If you have any questions or concerns, please contact us:
📧 arakcandle@gmail.com
🌐 www.arakcandle.com